Please reach us at bisonandbobcat@gmail.com if you cannot find an answer to your question.
Browse our collection on bisonandbobcatstuido.etsy.com or reach out to us at bisonandbobcat@gmail.com with your ideas, dimensions, and preferred materials. We’ll discuss design concepts, send a digital proof, and begin crafting once you approve.
Yes. We provide a digital proof for every custom design to ensure spelling, layout, and graphic details match your vision before cutting or engraving begins.
Absolutely. We accept vector files (.SVG, .AI, .JPG, or high-resolution .PNG). If your design needs tweaking for laser compatibility, we can help optimize line clarity and contrast.
We specialize in high-quality hardwoods, specialty plywoods, and select acrylics. Each piece of wood features unique grain patterns, making every handcrafted item one of a kind.
Our standard indoor items feature natural or sealed wood finishes. For outdoor display, request weather-resistant coatings or specialized materials during the ordering process so we can prepare your piece appropriately.
Because custom and personalized items are made to order, all sales on tailored designs are final. If your item arrives damaged or contains a mistake on our end, contact us immediately with photos so we can resolve it.